BuzzVideo AI

Privacy Policy

Last updated: October 19, 2026

1. Introduction

BuzzVideo AI ("BuzzVideo," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and share information when you use our AI-powered content generation platform, including our website and web application and our Model Context Protocol ("MCP") connector, which lets you use BuzzVideo from third-party AI clients such as Claude and ChatGPT (together, the "Service").

By creating an account or using the Service, you consent to the data practices described in this Policy. If you do not agree with all of the provisions of this Policy, do not access or use the Service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you register via Google or email, we collect your email address, username and profile picture (if public).
  • User Content: Text prompts, and the images, videos and audio you upload or submit for AI generation, including files you ask us to retrieve from a URL.
  • Voice and Face Data: Voice recordings, photos and videos you provide to create a cloned voice or an AI avatar, as described in Section 2.4.
  • Payment Information: When you purchase a subscription or credits, your payment details are collected and processed directly by our payment processor, Stripe. We do not store your full card number. We receive limited billing information from Stripe, such as your billing name, country, the last four digits of your card and your transaction history.

2.2 Information Automatically Collected

  • Usage Data: Information about how you use the Service, including feature usage, generation history, saved projects and credit consumption.
  • Technical Data: IP address, browser type, device information and operating system.
  • Logs: Server logs and API interaction records for security and debugging purposes.
  • Cookies and similar technologies: We use essential cookies to keep you signed in and keep the Service working, and analytics cookies (such as Google Analytics) to understand how the Service is used. You can control or delete cookies through your browser settings; disabling essential cookies may prevent parts of the Service from working.

2.3 Information from Connected AI Clients (MCP)

When you connect BuzzVideo to a third-party AI client (such as Claude or ChatGPT) through our MCP connector, you sign in to BuzzVideo and authorize the connection using OAuth. In this process we collect and store:

  • Connection data: the name of the connected client, the BuzzVideo workspace the connection is authorized for, the permissions you granted, the date of connection, and the access and refresh tokens issued to that client. We never receive your password for the third-party client.
  • Usage data: the tools the client calls on your behalf, the parameters of those calls (such as prompts and media references), session counts, last-used timestamps, and the credits consumed by each connection.

2.4 Voice and Face Data

If you use our voice cloning or AI avatar features, we collect the voice recordings, photos and videos you provide and create a voice model or avatar derived from them. This data may be considered biometric information under certain laws. We use it solely to generate content in that voice or likeness at your request. We do not use it to identify you, and we do not sell it or use it to develop, train or improve the Service or any machine learning model. By submitting this material, you consent to this processing and confirm that you are authorized to provide it.

Retention and deletion: We keep each voice model and avatar until you delete it or delete your account. Deleting a voice or avatar removes the model itself; the original recordings, photos and videos you uploaded stay in your Assets until you delete them there or delete your account. Deleted items are permanently removed from our active systems within 30 days.

3. How We Use Your Information

We use your information to:

  • Provide, maintain and improve the Service.
  • Authenticate your identity and secure your account.
  • Process your AI generation requests via third-party models.
  • Carry out requests you make through connected AI clients, and show you each connection's activity and credit usage.
  • Analyze aggregated usage trends to improve the performance and reliability of the Service.
  • Send administrative notifications (e.g., security alerts, policy updates).
  • Prevent fraud and abuse of the Service.

We do not use your prompts, uploads or generated content to train AI or machine learning models. Voice and Face Data is used only as described in Section 2.4.

4. Data Storage and Retention

  • Storage: Your personal data and generated content are stored securely in our databases and cloud infrastructure.
  • Account data: We retain your account information for as long as your account is active. If you delete your account, we will delete your personal data in accordance with applicable laws, subject to backup retention policies.
  • Uploaded media and generated content: Files you upload (including through a connected AI client) and the content you generate are stored in your Assets until you delete them or delete your account. You can delete individual items from your Assets at any time. Deleted items are removed from our active systems within 30 days, though copies may remain in backups for a limited period.
  • Connected AI clients: We store OAuth tokens only as one-way hashes, never in readable form. They remain valid until they expire or you disconnect the client. When you disconnect a client, its tokens are invalidated immediately and can no longer be used. We keep a record of the connection, such as the client name and when it was connected and disconnected, for security purposes.
  • Voice and Face Data: retained and deleted as described in Section 2.4.

5. Third-Party Data Sharing

To provide AI generation capabilities, we must share specific data with third-party AI model providers. We do NOT sell your personal data.

5.1 AI Service Providers

Your input data (prompts, and reference images, videos and audio) is transmitted to the following partners for processing:

  • Google (Gemini API): for text and multimodal content generation.
  • Seedance (ByteDance): for AI video generation.
  • Seedream (ByteDance): for AI image generation.
  • Seed Audio (ByteDance): for audio generation, text-to-speech and voice cloning. Voice recordings you submit for cloning are processed by this provider to create your voice model.

These providers process data according to their own privacy policies and are only authorized to use your data to fulfill your generation requests.

5.2 Legal Requirements

We may disclose your information if required by law, court order or government request.

5.3 Connected AI Clients

When you use BuzzVideo through a connected AI client, your prompts and instructions are sent to us by that client, and the results of each request are returned to the client so it can show them to you. Depending on your request, these results may include your plan name, credit balance and credits used; the status, settings (such as model, aspect ratio and duration) and credits charged for your generation tasks; links to your generated media and uploaded assets, with details such as file type, title, dimensions and creation date; your preset and cloned voices and the available avatars; and the name of the connected workspace. We return only the information needed to complete your request. Any information that passes through or is stored by the client, including your conversation history, is handled by the client's provider under its own privacy policy and terms. BuzzVideo does not control and is not responsible for how those providers process your data. Please review their policies before connecting.

Links to generated media and assets returned to a connected AI client are publicly accessible until you delete the asset. Until then, anyone who obtains a link can view the content, including through conversation history stored by the client or through sharing. Treat these links as you would treat the content itself, and avoid sharing conversations that contain them if the content is private.

5.4 International Data Transfers

BuzzVideo and the service providers listed above operate in multiple countries. Your information may therefore be transferred to, stored and processed in countries other than the one in which you live, which may have data protection laws different from those in your country. Where we transfer personal data internationally, we take steps to ensure it receives an appropriate level of protection, as required by applicable law, including relying on contractual safeguards with our service providers where required.

5.5 Payment and Analytics Providers

Payments are processed by Stripe, which handles your payment details under its own privacy policy. We use Google Analytics to collect usage statistics through cookies, as described in Section 2.2.

6. Data Security

We implement industry-standard security measures (such as encryption and access controls) to protect your data, including storing OAuth tokens for connected AI clients only as one-way hashes. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your account and associated data.
  • Export your generation history.

You can also manage the following directly in the Service:

  • Connected AI clients: view every connected client, including its recent activity and credit usage, under Settings → Integrations → Connected apps, and disconnect it at any time. Disconnecting immediately revokes the client's access, and it can no longer act on your behalf.
  • Assets: delete any uploaded file or generated item from your Assets.
  • Voices and avatars: delete any voice you cloned or avatar you created. The recordings, photos and videos used to create it remain in your Assets and can be deleted there separately.

To exercise any other right, please contact us at the email address below.

8. Children's Privacy

The Service is not directed to children under 13 (or under 16 in the European Economic Area, the United Kingdom and Switzerland), and we do not knowingly collect personal information from them. Users between that minimum age and 18 may use the Service only with the permission of a parent or legal guardian. If we learn that we have collected personal information from a child below the applicable minimum age, we will delete it. If you believe this has happened, please contact us at the email address below.

9. Changes to This Policy

We may update this Privacy Policy from time to time and will post the updated version on this page with a new "Last updated" date. For material changes, we will also notify you by email or through a notice in the Service. Changes take effect when the updated Policy is posted, and your continued use of the Service after that constitutes acceptance of the updated Policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at: [email protected]